Sustainability Governance

Sustainability Policy

Traceability

Grievances and Complaints

Protecting Environment

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Sharing With Communities

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Grievance and Complaint System

   

Permata Group invites stakeholders to lodge any grievances and complaints through our grievance and complaint system.

Employee - Grievance And Complaint System

Grievance Mechanism at Permata Group: Embracing Transparency and Accountability

At Permata Group, we uphold the values of transparency and accountability as cornerstones of our operations and supply chain management.

In alignment with our commitment to Sustainability Policy and ethical business practices such as UN Guiding Principles for Business and Human Rights, we have implemented a robust Grievance Mechanism to address concerns and grievances raised by stakeholders.

Facilitating Transparent Dialogue and 

Empowering Stakeholder Engagement:

Our Grievance Mechanism

 

We have instituted a Grievance Mechanism that provides stakeholders with a platform to voice their concerns securely and anonymously if desired. We are committed to ensuring that every grievance is thoroughly investigated and addressed in a timely and transparent manner.

We invite all stakeholders, including employees, local communities, NGOs, and partners, to actively engage with our Grievance Mechanism. By working together, we can identify areas for improvement, address concerns, and strives towards a more sustainable and responsible future for Permata Group and the communities we serve. Your feedback and input are invaluable in helping us uphold our commitment to responsible business practices.

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Grievance Tracker

 

List of Grievances and Complaints can be found here

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Grievance Tracker

 

List of Grievances and Complaints can be found here