Sustainability Governance

Sustainability Policy


Grievances and Complaints

Protecting Environment

Certification and Rating

Sharing With Communities

News and Announcements

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Permata Group invites stakeholders to lodge any grievances and complaints through our grievance and complaint system. The grievances and complaints will be processed in a timely manner following the flowchart below:

List of Grievances and Complaints can be found here

Grievances and complaints can be delivered through the following channels: